Overview
Canceling your paid plan or switching to the Free plan ends your paid subscription immediately. Because Paddle manages ChatPress billing, cancellation removes your subscription from Paddle’s system right away — there is no end-of-month grace period.What Happens When You Cancel
| Change | What It Means |
|---|---|
| 💳 Billing | Your Paddle subscription is cancelled immediately. You will not be charged again. |
| 🧾 Credits | Any unused credit from your current cycle is voided (credits only apply between paid plans). |
| ⚙️ Access | Access to paid features ends immediately — message limits, page quotas, and advanced features revert to Free plan levels. |
| 🔒 Data | Pages above your new quota remain stored but are hidden until you upgrade again. |
Why Access Ends Immediately
ChatPress uses quota-based limits for features like page training and message usage.If you move to a lower or free plan, your account must first meet those new limits — there’s no waiting period to “use up” your previous quota. This ensures all accounts stay within the correct usage tier and prevents data loss or chatbot downtime later.
Can I Keep My Plan Active Until Renewal?
If you simply want to stop future renewals but continue using your paid plan until the end of your current cycle, please contact support@chatpress.ai.Our team can mark your subscription to expire at the end of the billing period.
Key Takeaways
- Cancelling or switching to Free ends access immediately.
- Any remaining Paddle credits are forfeited.
- You can re-upgrade anytime — your previous data will still be available within quota limits.