Overview
You can upgrade your ChatPress plan at any time — for example, from Starter ($19/mo).Your upgrade takes effect immediately, and access to your new plan’s features begins right away.
How Upgrades Work
When you upgrade, ChatPress uses Paddle’s proration system to automatically calculate how much you owe for the remainder of your billing cycle.Example
You’re on the Starter Plan ($19/mo) halfway through your billing cycle when you decide to upgrade to the Growth Plan ($49/mo).- Paddle credits you roughly $9.50 for the unused half of your Starter plan.
- You pay $39.50 for the remainder of the month.
- Your billing date resets to today’s date — future renewals will happen on this date.
Notes
- Paddle handles all proration math automatically — no manual adjustments are required.
- Your new plan’s quotas and features (like trained pages, message limits, and team features) are active immediately.
- If you later downgrade, your Paddle credit will be automatically stored and applied to future paid invoices.
Key Takeaways
- Upgrades take effect immediately.
- You only pay the difference between your old and new plans.
- Your billing date resets to the upgrade date.
- All higher-tier features unlock instantly.