Overview
You can downgrade your ChatPress plan anytime — for example, from Growth ($19/mo).Your downgrade takes effect immediately, and your Paddle billing and ChatPress quotas adjust right away.
How Downgrades Work
| Step | What Happens |
|---|---|
| 1️⃣ Immediate plan change | Your account switches to the new plan instantly. |
| 2️⃣ Prorated credit | Paddle automatically calculates a credit for the unused portion of your higher plan, based on the exact day in your billing cycle. |
| 3️⃣ Credit usage | That credit is stored on your Paddle account and automatically applied to future invoices until it’s fully used. |
| 4️⃣ Plan limits | ChatPress immediately enforces the new quotas for pages, messages, and other usage limits. |
Example
You’re on the Growth Plan ($49/mo) halfway through the month when you decide to downgrade to the Starter Plan ($19/mo).Paddle applies roughly $24.50 in credit for the unused half of your Growth plan.
- Next month’s $19 Starter bill = $0 (covered by credit).
- The following bill = $14.50 (after applying remaining credit).
Notes
- Credits are non-transferable and only apply to future paid invoices.
- Credits are not available if you later cancel or switch to the Free plan.
- Paddle automatically manages all proration math — no manual action required.
Key Takeaways
- Downgrades take effect immediately — no waiting until your next billing cycle.
- Paddle automatically applies credits for unused time.
- Your ChatPress quotas and limits adjust right away.